Archive for the 'Customer Service' Category
No picture from the DVD player with a Denon AVR-1612 receiver
October 11th, 2011A customer called and explained they had finished connecting and setting up their new Denon AVR-1612 home theater receiver and discovered they could not see the video image from the DVD player on the TV but they could hear the sound from the DVD playing through their speakers. After some troubleshooting we were able to [...]
On-Going Tech Support. Kudos to Chad!
July 21st, 2011Did you know OneCall offers free set-up advice and troubleshooting? Don’t take our word for it, here’s a comment from a customer who called us and got a set-up issue resolved in 10 minutes. Chad is one of our senior Marantz-trained operators and is available to help answer your questions too. Holley E
Canon PowerShot A3100 IS Digital Camera Overview
February 12th, 2011Matt PHome audio/video enthusiast and merchandising specialist at OneCall.com
A moving magnet or moving coil cartridge for your turntable?
February 11th, 2011Round and Round they go; record players or turntables are still popular and highly regarded by audiophiles as a premium audio source for high fidelity music. Of course, with turntables one of the critical components you should be familiar with is the cartridge which holds the stylus and plays a key role in quality and [...]
Panasonic SC-SP100 IPod Speaker Dock
February 7th, 2011We just received a cool iPod speaker dock from Panasonic called the SC-SP100. It’s a great way to listen to your music anywhere you want because of the unique, compact design. More than just an iPod or iPhone speaker system, the SC-SP100 features a USB connection for use as an iPod dock for charging and [...]
Onkyo TX-SR508 Receiver Setup Tips
January 17th, 2011After viewing the Onkyo TX-SR608 Overview video MrLink121 says “I have the 508…. And it’s only letting me go 5.0. And it’s a 7.1 system. How do I turn on zone 2 and everything?” This is a great question, and with the available configurations and setup options on the Onkyo TX-SR508 home theater receiver not [...]
OneCall Staff-Picks and Christmas Gift Recommendations – Round 2
December 13th, 2010As the Christmas shopping season continues our staff at OneCall have put together another great list of Christmas gift ideas. Whether you’re shopping for that hard to buy for person on your list or just looking for a last minute gift idea we have some great ideas to help you find the perfect gift. Matt [...]
OneCall Staff-Picks and Gift Recommendations
December 8th, 2010We’ve put together a few of top picks and Christmas gift recommendations from the staff at OneCall. Matt PHome audio/video enthusiast and merchandising specialist at OneCall.com
OneCall Provides Safe Shipping for your HDTV
August 13th, 2010Are you considering purchasing a large screen TV from OneCall? Let me show you how we take care of each TV before it ships so it arrives in great condition.
What’s in the Box? Canon PowerShot A3100 Digital Camera
June 3rd, 2010Joann:I am looking to purchase Canon A3100 is and can not find what comes with the camera for the 149.00 price. you need to add a whats included. OneCall:The PowerShot A3100 is a great camera at a fantastic price. With the 12.1-megapixel and the image stabilization it does a great job in low light. Here [...]
